This year has been quite trying and difficult for all of us. We want to thank you all for your trust, patience and loyalty as we navigate through this difficult situation which the world has never experienced before.
One of the challenges we have been working through is that there is still an industry wide shortage of packaging components. This has caused unprecedented backlogs and delays. We have recently begun receiving some of the components which have been on backorder since June of this year.
Please be assured that we are doing everything within our power to fill your orders. However, kindly note we are now packaging orders in the order in which they were confirmed. We will be sending estimated completion dates and real-time updates as soon as we are able to provide this information. We hope that the supply chain will be back to normal in the 1st quarter of 2021.
Thank you again for your patience.
Best regards,Kirk LewinPresident